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XERO + CREATACRM

Xero with CreataCRM

Keep Xero for the books. Run CRM, sales, jobs and warehouse in CreataCRM.

CreataCRM links customers, sales and operations to Xero — so invoices, payments, contacts and items stay connected where your connector supports it.

Built for Australian businesses already running Xero.

CreataCRM Xero
WHAT YOU GET

CreataCRM modules that work with Xero

Use CreataCRM for the relationship and the work — and push accounting documents to Xero when you invoice.

CRM

Customers & contacts

Sync customers and suppliers with Xero and keep the relationship history in CreataCRM.

SALES & LEADS

Leads to invoices

Manage leads, quotes and sales orders — then send invoices to Xero.

JOBS

Jobs & delivery

Run jobs in CreataCRM, then invoice completed work through to Xero where supported.

WAREHOUSE

Items & purchasing

Manage Xero items, fulfilment and purchase orders — POs can become Xero bills.

MARKETING

eMarketing

Use buyer behaviour insights to tag and campaign on the same customer record.

ECOMMERCE

Online shop

Show Xero items in a branded shop synced with prices and descriptions where supported.

AI & AUTOMATION

Assistant & flows

Ask CreataAI about customers and automate follow-ups beside your Xero link.

HOW IT FITS

CreataCRM runs the relationship. Xero holds the books.

Create quotes, orders, jobs and invoices in CreataCRM, then push accounting documents to Xero while retaining the full customer and sales history in CreataCRM. Payments continue as usual in Xero once the invoice is there.

  • Customers and contacts available when you need them for invoicing
  • Invoices as the main accounting path — plus payments and history
  • Items and bills kept in sync where configured
  • Sales, warehouse and marketing stay on the same customer record
CreataCRM invoice linked to Xero with payment balance
Create Invoice Send to Xero Payment

One customer story from CRM through to Xero

CRM

Customers and suppliers synced with Xero

Bring Xero customers and suppliers into CreataCRM so sales, jobs and support share one customer record — with invoice history and contact sync available when you need them.

  • Sync customers and suppliers where configured
  • Contact sync for invoicing context
  • Invoice history alongside CRM activities
  • Reduce double-handling between CRM and accounts
CreataCRM sync with Xero customers and suppliers

Customers stay in CreataCRM — linked to Xero

SALES & LEADS

Leads, quotes and sales — then invoice in Xero

Run the sales journey in CreataCRM from prospect to quote to sales order. When it’s time to invoice, send the document to Xero — payments stay business as usual in Xero while CreataCRM keeps the sales history. The Quote to invoice workflow is how that invoice is created from the quote.

  • Website leads and opportunities in CreataCRM
  • Quotes and sales orders before the invoice
  • Invoices to Xero as the main accounting path
  • Payment and invoice history where supported
CreataCRM sales pipeline sending invoices to Xero
Lead Quote Order Xero Invoice

Sale in CreataCRM — invoice through Xero

JOBS

Jobs in CreataCRM — invoice to Xero

Schedule and deliver work in CreataCRM Jobs. When the job is complete, create the invoice in CreataCRM and send it to Xero where your connector supports it.

  • Jobs linked to the same customer record as sales
  • Field access on phone or tablet
  • Invoice from the job when work is complete
  • Accounting hand-off to Xero where configured
CreataCRM jobs schedule — invoice completed jobs to Xero

Jobs schedule in CreataCRM — invoice to Xero

WAREHOUSE

Items, purchasing and fulfilment with Xero

Manage Xero items in CreataCRM Warehouse — track stock and purchase orders in your fulfilment workflow. Purchase orders created in CreataCRM can be sent to Xero as bills so payments stay in one place.

  • Xero items available for sales and warehouse where synced
  • Pick, pack and ship sales orders in CreataCRM
  • Purchase orders from CreataCRM sent to Xero as bills
  • Hand off invoices to Xero when the order is ready
CreataCRM warehouse connected with Xero items

Fulfil in CreataCRM — bills and invoices in Xero

MARKETING

Market using Xero buyer behaviour

Use CreataCRM eMarketing on customers already in your CRM — including purchase habits linked to Xero sales data where available — so campaigns stay tied to what they’ve bought.

  • Buyer behaviour context for product suggestions where available
  • Tag and segment customers for follow-up campaigns
  • Emails on the same contact record as sales and invoices
  • CreataAI helpers for email content where available
CreataCRM marketing connected with Xero buyer behaviour

Marketing on the same Xero-linked customer record

ECOMMERCE

Show Xero items in a branded online shop

With CreataCRM eCommerce, display Xero items in a branded online shop — synced with prices and descriptions where supported. Update a product once and let CreataCRM carry the change through.

  • Xero items available in your shop catalogue where synced
  • Prices and descriptions kept aligned where supported
  • Branded storefront connected to CreataCRM
CreataCRM ecommerce shop using Xero items

Online shop items linked to Xero

AI & AUTOMATION

Ask CreataAI — automate the follow-ups

Use CreataAI and automation on the same customers you sync with Xero — so follow-ups, summaries and workflows sit beside your accounting link, not in a separate silo.

?
Who needs a follow-up today?
✓
Which customers are overdue?
✦
Summarise this customer account.
$
Show customer sales history.
Sales AI Automation
XERO SYNC

What links between CreataCRM and Xero

Choose what syncs from Xero into CreataCRM. Supported features can differ by setup — your demo will show the connectors relevant to how you sell and invoice today.

Customers & suppliers

Keep customer and supplier records aligned between Xero and CreataCRM.

Invoices & payments

Send invoices to Xero as the main path — payments and invoice history where supported.

Items

Xero items available for sales, warehouse and ecommerce catalogues where synced.

Bills & purchasing

Purchase orders from CreataCRM can be sent to Xero as bills where configured.

Feature support can vary by Xero organisation and CreataCRM setup. We demonstrate the paths that match how you sell and invoice today.

CONNECTED WITH XERO

CRM → Sales → Jobs → Warehouse → Marketing → Xero

Xero sits at the end of the same CreataCRM platform — not a separate system your team has to re-enter into.

CRM

Customers

Sales

Leads & quotes

Jobs

Deliver

Warehouse

Fulfil

Marketing

Campaigns

Xero

Accounting

See CreataCRM with your Xero setup

Book a personalised demonstration using Xero — and the CRM, sales, jobs or warehouse processes you run today.

Book a Demo All integrations Documentation