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CREATACRM FEATURES

Features that grow with the business

CreataCRM brings customer management, sales, jobs, warehouse and marketing into one Australian platform. Add the modules you need as the work changes, and keep the accounting system you already use.

CreataCRM action briefing showing what needs attention today
PLATFORM OVERVIEW

One place for the work, and the process around it

Each area below is part of the same CreataCRM record. Open the detailed page when you want the full workflow.

CreataCRM AI briefing for today’s customer and sales work
KEY FEATURE

AI Business Assistant

Ask questions about customers, sales, jobs and the work due today. CreataAI can summarise an account, surface follow-ups and draft the next email or task for your team to review.

CreataCRM Flow Builder with installable workflow templates
KEY FEATURE

Automation & Workflows

Design the business process once. CreataCRM can create the lead, assign the owner, schedule the next action and hand work to the job team when a status changes — with 32 installable templates or a flow you build yourself.

CreataCRM company hierarchy for customers and contacts
CRM

Customer management

Keep companies, vendors, clients and contacts in one database. Search, sort and see activities, notes and what needs action today.

CreataCRM sale from quote through to payment
SALES

Sales, quotes and invoicing

Run leads, opportunities and the pipeline, including won, lost and pending work. Generate quotes and invoices from product and service templates, and track payments against the sale.

CreataCRM job schedule
JOBS

Jobs and projects

Manage jobs in the field and back in the office, including tasks, stages, timesheets, resources and staff. Work recorded on site is available to the office as it is updated, through to invoicing.

CreataCRM stock by warehouse location
WAREHOUSE

Warehouse

See stock across warehouses and locations, then order, pick, pack and ship. Receive purchase orders back into stock and invoice when the order is fulfilled.

CreataCRM email marketing campaign
MARKETING

Marketing

Send campaigns from the same customer database. Use ready-made templates, review opens, bounces and unsubscribes, clean unreachable addresses, and build a follow-up list from people who opened. Store images and documents with the campaign.

CreataCRM reporting dashboards with charts and KPI cards
KEY FEATURE

Reporting & Dashboards

Monitor sales opportunities, customers, jobs and inventory with customisable dashboards, interactive charts and professional business reports — including opportunity pipeline and win/loss views.

CreataCRM mobile app on a phone
MOBILE

Mobile

Take customers, sales, jobs and warehouse picks onto iPhone and Android. Field updates stay on the same CreataCRM record the office is using.

See how these features fit your process

Book a personalised demonstration. We’ll walk through the customers, sales, jobs and workflows you actually run.

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