AUSTRALIAN SOFTWARE COMPARISON

Keep Your Accounting Software. Add More Business Features with CreataCRM.

Already using Xero, Reckon Hosted, Reckon One, MYOB or QuickBooks? You don’t need to replace your accounting system.

CreataCRM is designed to work alongside your accounting software, adding CRM, sales pipelines, job management, inventory, warehouse operations, customer support and automation.

Select the features your business needs below to see how CreataCRM can extend your existing system.

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✓ Native support◐ Partial support— Not supported? Not verified

The QuickBooks column in the supplied grid does not say whether a rating applies to Plus, Advanced, or both. Those ratings are shown unchanged.

QuickBooks Online appears in this comparison so you can see CreataCRM beside it. That does not mean a QuickBooks connector is available to every CreataCRM customer.

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CreataCRM complements your accounting software. Compare the additional business features you need — not just accounting functionality.

Software suitability

Verified suitability uses the features you select. A critical feature counts three times. Unverified ratings add no confirmed points and are counted separately. Price is not part of this result.

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1. CRM & Customer Management

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Companies and contacts Critical	✓	✓	✓	—	—	✓
Multiple company contacts Critical	✓	✓	?	✓	✓	—
Company hierarchy Critical	✓	—	✓	✓	—	✓
Leads and opportunities Critical	✓	—	—	—	—	—
Sales pipeline Critical	✓	—	—	—	—	—
Activities and follow-ups Critical	✓	—	—	—	—	—
Customer communication history Critical	✓	—	—	—	—	—

2. Quotes & Estimates

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Quotes / estimates Critical	✓	✓	✓	✓	✓	✓
Quote to invoice Critical	✓	✓	✓	✓	✓	✓
Quote to sales order Critical	✓	—	—	✓	✓	✓
Percentage markup Critical	✓	—	✓	✓	—	—
Dollar markup Critical	✓	—	✓	—	—	—
Margin pricing Critical	✓	—	✓	—	—	—
Percentage discount Critical	✓	✓	✓	—	✓	✓
Dollar discount Critical	✓	✓	✓	—	✓	✓
Subtotals Critical	✓	—	—	✓	?	✓
Section headers Critical	✓	—	✓	✓	✓	✓
Quote approvals Critical	✓	✓	✓	✓	✓	✓
Email quotes Critical	✓	✓	✓	✓	✓	✓
Percentage discount on whole quote Critical	✓	—	—	—	—	✓

3. Sales Orders, Invoicing & Cash Sales

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Sales orders Critical	✓	—	—	✓	✓	✓
Sales order to invoice Critical	✓	—	—	✓	✓	✓
Customer invoices Critical	✓	✓	✓	✓	✓	✓
Invoice Critical	✓	✓	✓	✓	✓	✓
Cash sales Critical	✓	—	—	✓	—	✓
Cash sale receipts Critical	✓	—	—	✓	—	✓

4. Products & Product Management

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Non-inventory products Critical	✓	✓	✓	✓	✓	✓
Inventory products Critical	✓	✓	✓	✓	✓	✓
Product catalogue Critical	✓	—	✓	✓	—	✓
Assembled items Critical	✓	—	—	✓	✓	—
Bundles / kits Critical	✓	—	—	✓	—	✓
Item tracking (serial / batch / lot) Critical	✓	—	—	—	—	—
Manufacturing BOMs Critical	✓	—	—	—	—	—
Product codes / SKUs Critical	✓	✓	✓	—	✓	✓
Product custom fields Critical	✓	—	✓	✓	—	✓

5. Price Lists & Customer Pricing

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Multiple price lists Critical	✓	—	—	✓	—	—
Customer-specific price lists Critical	✓	—	—	✓	—	—
Customer-specific item pricing Critical	✓	—	—	✓	—	—
Quantity-based pricing Critical	✓	—	—	—	✓	—
Wholesale / retail pricing Critical	✓	—	—	✓	✓	—
Percentage price adjustments Critical	✓	—	—	—	—	—
Price list linked to products Critical	—	—	—	—	✓	—
Price list linked to quotes Critical	✓	—	—	—	—	—
Price list linked to invoices Critical	✓	—	—	—	—	—

6. Inventory & Stock Management

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Stock on hand Critical	✓	✓	✓	✓	✓	✓
Stock adjustments Critical	✓	✓	✓	✓	✓	✓
Low-stock alerts Critical	✓	—	✓	✓	✓	✓
Reorder points Critical	✓	—	✓	✓	✓	✓
Inventory valuation Critical	✓	✓	✓	✓	✓	✓
Inventory reporting Critical	✓	✓	✓	✓	✓	✓
Stock transfers Critical	✓	—	—	—	✓	—
Stock movement history Critical	✓	✓	✓	✓	✓	✓

7. Warehouse Locations

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Multiple warehouses Critical	✓	—	—	—	—	—
Multiple Locations Critical	✓	—	—	—	✓	—
Stock on hand by warehouse Critical	✓	✓	✓	✓	✓	✓
Transfer stock between warehouses Critical	✓	—	—	—	✓	—
Warehouse inventory reporting Critical	✓	✓	✓	✓	✓	✓
Warehouse on sales orders Critical	✓	✓	—	✓	✓	✓
Warehouse on purchase orders Critical	✓	✓	✓	—	✓	✓
Receive stock by warehouse Critical	✓	✓	✓	—	✓	✓
Warehouse stock adjustments Critical	✓	✓	✓	✓	✓	✓
Bin / shelf locations Critical	✓	—	✓	✓	✓	✓
Warehouse selection during picking Critical	✓	—	—	—	—	—

8. Pick, Pack & Ship

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Pick orders Critical	✓	—	—	—	—	—
Pack orders Critical	✓	—	—	—	—	—
Ship orders Critical	✓	—	—	—	—	—
Partial fulfilment Critical	✓	—	—	—	—	—
Track picked quantities Critical	✓	—	—	—	—	—
Track packed quantities Critical	✓	—	—	—	—	—
Track shipped quantities Critical	✓	—	—	—	—	—
Sales order to shipment Critical	✓	—	—	—	—	—
Mobile warehouse fulfilment Critical	✓	—	—	—	—	—

9. Suppliers & Supplier Management

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Supplier records Critical	✓	✓	✓	✓	✓	✓
Multiple supplier contacts Critical	✓	✓	✓	—	—	—
Supplier addresses Critical	✓	✓	✓	✓	✓	✓
Supplier payment terms Critical	✓	✓	✓	✓	✓	✓
Supplier product catalogue Critical	✓	—	✓	✓	—	✓
Preferred supplier per product Critical	✓	—	—	✓	—	✓
Supplier purchase history Critical	✓	✓	✓	✓	✓	✓
Supplier attachments Critical	✓	✓	—	—	—	✓

10. Purchasing, Bills & Goods Receipts

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Purchase orders Critical	✓	✓	✓	✓	✓	✓
Purchase order approvals Critical	✓	—	—	—	—	—
Purchase order to bill Critical	✓	✓	✓	✓	✓	✓
Supplier bills Critical	✓	✓	✓	✓	✓	✓
Bill payments Critical	✓	✓	✓	✓	✓	✓
Receive inventory items Critical	✓	—	✓	✓	✓	✓
Receive against purchase order Critical	✓	✓	✓	✓	✓	✓
Partial goods receipts Critical	✓	—	✓	✓	—	✓
Multiple receipts per PO Critical	✓	—	—	✓	—	✓
Purchase order linked to job Critical	✓	—	✓	✓	✓	✓

11. Jobs, Projects & Timesheets

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Job management Critical	✓	✓	✓	✓	✓	✓
Job costing Critical	✓	✓	✓	✓	✓	✓
Job profitability Critical	✓	✓	✓	✓	✓	✓
Job task management Critical	✓	—	—	—	—	—
Job workflow / process board Critical	✓	—	✓	—	—	—
Quote to job conversion Critical	✓	—	✓	✓	✓	✓
Job materials tracking Critical	✓	✓	✓	✓	✓	✓
Job labour tracking Critical	✓	✓	✓	✓	✓	✓
Timesheets Critical	✓	✓	✓	✓	✓	✓
Timesheets linked to jobs Critical	✓	✓	✓	✓	✓	✓
Employee time tracking Critical	✓	✓	✓	✓	✓	✓
Job scheduling Critical	✓	—	—	—	—	—
Job budgets Critical	✓	—	—	—	—	—
Mobile timesheets Critical	✓	✓	✓	—	—	✓
Link Jobs/Project to Invoice via API Critical	✓	—	✓	✓	✓	✓

12. Tickets & Customer Support

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Support tickets Critical	✓	—	—	—	—	—
Create customer tickets Critical	✓	—	—	—	—	—
Ticket status Critical	✓	—	—	—	—	—
Assign tickets to staff Critical	✓	—	—	—	—	—
Ticket priorities Critical	✓	—	—	—	—	—
Ticket conversations Critical	✓	—	—	—	—	—
Customer self-service portal Critical	✓	—	—	—	—	—
Customer ticket login Critical	✓	—	—	—	—	—
Customer creates tickets Critical	✓	—	—	—	—	—
Customer ticket history Critical	✓	—	—	—	—	—
Customer closes tickets Critical	✓	—	—	—	—	—
Ticket file attachments Critical	✓	—	—	—	—	—
Ticket linked to company Critical	✓	—	—	—	—	—
Ticket automation Critical	✓	—	—	—	—	—
Ticket reporting Critical	✓	—	—	—	—	—

13. Accounting, Classes & Reporting

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
General ledger Critical	—	✓	✓	✓	✓	✓
Bank reconciliation Critical	—	✓	✓	✓	✓	✓
BAS / GST reporting Critical	—	✓	✓	✓	✓	✓
Financial reporting Critical	—	✓	✓	✓	✓	✓
Classes / categories Critical	—	✓	✓	✓	✓	✓
Class on invoice Critical	✓	✓	✓	✓	✓	✓
Class on invoice line Critical	✓	✓	✓	✓	✓	✓
Class on bill Critical	✓	✓	✓	✓	✓	✓
Class on purchase order Critical	✓	✓	✓	✓	✓	✓
Class profitability reporting Critical	—	—	✓	✓	✓	✓
Department / division tracking Critical	✓	—	✓	✓	✓	✓

14. Employees, Wage Items & Payroll

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Employee records Critical	✓	✓	✓	✓	✓	✓
Payroll Critical	—	✓	✓	✓	✓	✓
Wage items / pay categories Critical	✓	✓	✓	✓	✓	✓
Assign wage items to employees Critical	✓	✓	✓	✓	✓	✓
Multiple wage items per employee Critical	✓	✓	✓	✓	✓	✓
Employee-specific hourly rates Critical	✓	✓	✓	✓	✓	✓
Ordinary hours wage item Critical	✓	✓	✓	✓	✓	✓
Overtime wage items Critical	✓	✓	✓	✓	✓	✓
Allowance wage items Critical	✓	✓	✓	✓	✓	✓
Default wage item Critical	✓	✓	✓	✓	✓	✓
Wage items on timesheets Critical	✓	✓	✓	✓	✓	✓

15. Sales Representatives & Performance

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Sales rep records Critical	✓	—	—	✓	✓	—
Sales rep on customer Critical	✓	—	—	✓	✓	—
Sales rep on quote Critical	✓	—	—	✓	✓	—
Sales rep on sales order Critical	✓	—	—	✓	✓	—
Sales rep on invoice Critical	✓	—	—	✓	✓	—
Default rep from customer Critical	✓	—	—	✓	✓	—
Sales by representative Critical	✓	—	—	✓	✓	—
Pipeline by representative Critical	✓	—	—	—	—	—
Sales rep activities Critical	✓	—	—	—	—	—

16. Custom Fields, Platform & Integrations

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Feature / Selection	CreataCRM	Xero	Reckon One Ultimate	Reckon Accounts Hosted	MYOB AccountRight Premier	QuickBooks Online
Custom fields Critical	✓	—	✓	✓	—	✓
Customer custom fields Critical	✓	—	✓	✓	✓	✓
Supplier custom fields Critical	✓	—	✓	✓	—	✓
Quote lines custom fields Critical	✓	—	—	✓	—	✓
Invoice line custom fields Critical	✓	—	✓	—	—	✓
Sales order line custom fields Critical	✓	—	—	—	—	✓
Item Custom fields Critical	✓	—	✓	✓	—	✓
Job custom fields Critical	✓	—	—	—	—	—
Ticket custom fields Critical	✓	—	—	—	—	—

Australian subscription pricing

Regular monthly prices are in AUD. CreataCRM is shown at the supplied 3-user price.

Product and plan	Regular monthly	Regular annual	Licensing	User limit
CreataCRM	AUD $100	AUD $1,200	3 users, then $10 per extra user	3 included
Xero Ultimate 10	AUD $143	AUD $1,716	Per business	10 users
Reckon One Ultimate	AUD $85	AUD $1,020	Per business	Unlimited
Reckon Accounts Hosted	AUD $92 per user	AUD $1,104 per user	Per user	1 user
MYOB AccountRight Premier	AUD $210	AUD $2,520	Per business	Unlimited
QuickBooks Online Plus	AUD $84	AUD $1,008	Per business	5 users
QuickBooks Online Advanced	AUD $125	AUD $1,500	Per business	25 users

Ratings kept for review

Supplied ratings were copied unchanged. The list below is read from the table.

The QuickBooks column does not identify Plus, Advanced, or both.
The supplied grid does not use the partial-support mark.
Reckon Accounts Hosted is marked unsupported for Companies and contacts, and supported for Multiple company contacts.

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