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MYOB + CREATACRM

MYOB CRM for AccountRight Live

Keep MYOB for the books. Run CRM, sales, jobs and warehouse in CreataCRM.

CreataCRM links customers, sales and operations to MYOB AccountRight Live — so invoices, quotes, sales orders, jobs and stock stay connected where your connector supports it.

Built for Australian businesses already running MYOB.

CreataCRM MYOB

CreataCRM + MYOB – Better Together

Extend your MYOB accounting software with additional CRM and business management capabilities.

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WHAT YOU GET

CreataCRM modules that work with MYOB

Use CreataCRM for the relationship and the work — and push accounting documents to MYOB AccountRight Live when you invoice.

CRM

Customers & contacts

Sync customers and suppliers with MYOB and keep purchase history on the CRM record.

SALES & LEADS

Leads to invoices

Manage leads, quotes and sales orders — then send invoices and quotes to MYOB.

JOBS

Jobs & delivery

Schedule jobs, capture time and materials, then invoice the job to MYOB.

WAREHOUSE

Stock & purchasing

Items, stock checks, pick–pack–ship, serials and purchase orders linked to MYOB.

REORDER POINTS

Stock alerts & buying

Low stock, reorder recommendations and shortage flows using MYOB inventory where supported.

MARKETING

eMarketing

Tag and campaign from MYOB buyer behaviour on the same customer record.

AI & AUTOMATION

Assistant & flows

Ask CreataAI about customers and automate follow-ups beside your MYOB link.

HOW IT FITS

CreataCRM runs the relationship. MYOB holds the books.

Create quotes, orders, jobs and invoices in CreataCRM, then push accounting documents to MYOB AccountRight Live while retaining the full customer and sales history in CreataCRM.

  • Customers and suppliers available when you need them for invoicing
  • Invoices, quotes, sales orders and cash sales where supported
  • Stock checks and inventory linked to MYOB where configured
  • Jobs and time billing paths into MYOB invoicing
CreataCRM invoice linked to MYOB with payment balance
Create Invoice Send to MYOB Payment

One customer story from CRM through to MYOB

IN PRACTICE

How it works in practice

A typical AccountRight Live business keeps selling in CreataCRM and leaves the books in MYOB. The same customer follows through each step.

  • Sync the MYOB customer into CreataCRM so sales and accounts share one record.
  • Raise the quote and sales order in CreataCRM, and check stock where MYOB inventory is synced.
  • Send the invoice to AccountRight Live. Payments stay in MYOB.
  • For delivered work, record the job, then invoice time and materials to MYOB where supported.
CreataCRM company record showing a MYOB customer with invoices, quotes and sales history

MYOB customer on the CreataCRM record

CreataCRM sale with the invoice ready to send to MYOB AccountRight Live

Sales order in CreataCRM — invoice sent to MYOB

CRM

Customers and suppliers synced with MYOB

Bring MYOB customers and suppliers into CreataCRM so sales, jobs and support share one customer record — with invoices, quotes, orders, balances and buyer behaviour available when you need them.

  • Sync customers and suppliers where configured
  • View invoices, orders and quotes linked to the contact
  • Balance and credit status context from MYOB
  • Buyer behaviour searchable in CreataCRM
CreataCRM company record with MYOB invoices, quotes and sales dashboard

Company record with MYOB invoices, quotes and sales charts

SALES & LEADS

Leads, quotes and sales — then invoice in MYOB

Run the sales journey in CreataCRM from lead to opportunity to quote to sales order. When it’s time to invoice, send the document to MYOB AccountRight Live while keeping the full sales history in CreataCRM. Create invoices from quotes before the invoice is sent to MYOB.

  • Website leads and opportunities in CreataCRM
  • Quotes, sales orders and invoices to MYOB where supported
  • Cash sales and stock checks on the MYOB path
  • Part-invoices and staged sales processes
CreataCRM sale with MYOB invoice preview and payment actions
Lead Quote Order MYOB Invoice

Sale in CreataCRM with MYOB invoice

JOBS

Jobs in CreataCRM — invoice to MYOB

Schedule and deliver work in CreataCRM Jobs. Capture field time and materials, then invoice job items and time to MYOB AccountRight Live when the work is complete.

  • Jobs linked to the same customer record as sales
  • Field staff access on phone or tablet
  • Timesheets and materials for job costing
  • Invoice finished jobs to MYOB where supported
CreataCRM jobs schedule board — invoice completed jobs to MYOB

Jobs schedule in CreataCRM — invoice to MYOB

WAREHOUSE

Inventory, purchasing and fulfilment with MYOB

Sync items and stock so teams can see availability in CreataCRM while picking, packing and shipping — including serial and batch tracking — then invoice through to MYOB. Create purchase orders from sales and manage receiving where supported.

  • Items and inventory counts synced where supported
  • Stock checks for sales conversations
  • Pick, pack and ship with serial / batch numbers
  • Purchase orders from the sale — including drop-ship paths
  • Hand off invoices to MYOB when the order ships
CreataCRM sale pick from MYOB warehouse with pack, ship and invoice

Pick from MYOB warehouse — then pack, ship and invoice

REORDER POINTS

Spot stock risk earlier — then act on it

Install inventory and purchasing automation templates that watch reorder levels, shortages and buying signals — including stock synchronised from MYOB where supported — so warehouse and purchasing teams get tasks and notifications before you run out.

AUTOMATION FLOWS

Reorder alerts that create the next action

Scheduled automation flows review products daily, match reorder or shortage conditions, then create tasks and staff notifications — so low stock does not wait for someone to notice it.

  • Daily scheduled checks on product / inventory records
  • Find items below reorder level or with a shortage
  • Create purchasing or warehouse review tasks
  • Notify selected roles when stock needs attention
CreataCRM automation flow for assembly component shortage and reorder alerts

Automation flow — find shortage, create task, notify staff

Inventory Reorder Recommendation

Find products with a positive suggested order quantity and create a purchasing review task plus staff notification — including MYOB where configured.

Low Stock Alert — Inventory Provider

Check synchronised MYOB inventory and alert staff when available stock falls below its reorder level.

Low Stock Alert — CreataCRM Inventory

Morning review of CreataCRM inventory reorder levels with warehouse or purchasing notifications.

Assembly Component Shortage

Find assemblies with a component shortage in MYOB-linked inventory and create follow-up tasks.

Overstock Review

Find products with more days of stock remaining than a configured threshold.

Slow Moving Stock

Find products with no usage within a configured lookback period.

Stockout Before Delivery

Alert when projected stock at supplier delivery falls below safety stock.

MYOB inventory intelligence

Background refresh that keeps MYOB item inventory intelligence metrics up to date for reorder decisions where supported.

Inventory and Purchasing automation templates including reorder and low stock alerts for MYOB

Inventory and Purchasing templates — install the reorder flows you need

Template availability and provider support can differ by setup. Low stock alerts for MYOB use the Inventory Provider path where stock balances and reorder levels are synchronised.

MARKETING

Market using MYOB buyer behaviour

Use CreataCRM eMarketing on customers already in your CRM — including purchase habits synced from MYOB — so campaigns and tags stay tied to what they’ve bought.

  • Review MYOB sales comparison and purchase trends where data is available
  • Tag customers from buyer behaviour for follow-up campaigns
  • Segments and emails on the same contact record
  • CreataAI helpers for email content where available
CreataCRM MYOB sales comparison dashboard for buyer behaviour

MYOB sales comparison — market from real purchase behaviour

AI & AUTOMATION

Ask CreataAI — automate the follow-ups

Use CreataAI and automation on the same customers you sync with MYOB — so follow-ups, summaries and workflows sit beside your accounting link, not in a separate silo.

?
Who needs a follow-up today?
✓
Which customers are overdue?
✦
Summarise this customer account.
$
Show customer sales history.
Sales AI Automation
MYOB SYNC

What links between CreataCRM and MYOB

Automatic sync options let you choose what comes across. Supported features can differ by MYOB setup — your demo will show the connectors relevant to how you sell and invoice today.

Customers & suppliers

Sync MYOB customers and suppliers into CreataCRM so teams share one record.

Sales documents

Invoices, quotes and sales orders — with cash sales and stock checks where supported.

Purchases

Purchase orders and bills linked to your sales and warehouse workflows.

Items & inventory

Items, inventory counts and categories for sales and warehouse visibility.

Jobs & time billing

Job sync and time billing information for delivery and invoicing paths.

Buyer behaviour

Purchase history context for CRM search, tags and marketing segments.

Focused on MYOB AccountRight Live. Feature support can vary — we demonstrate the paths that match your MYOB and CreataCRM setup.

CONNECTED WITH MYOB

CRM → Sales → Jobs → Warehouse → Marketing → MYOB

MYOB sits at the end of the same CreataCRM platform — not a separate system your team has to re-enter into.

CRM

Customers

Sales

Leads & quotes

Jobs

Deliver

Warehouse

Fulfil

Marketing

Campaigns

MYOB

Accounting

See CreataCRM with your MYOB setup

Book a personalised demonstration using MYOB AccountRight Live — and the CRM, sales, jobs or warehouse processes you run today.

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