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RECKON ONE + CREATACRM

Reckon One with CreataCRM

Keep Reckon One for your accounting. Add more to your business with CreataCRM.

Already using Reckon One? Keep the accounting system you know and extend it with powerful CRM, sales management, quotes, sales orders, job management, inventory visibility and automation. CreataCRM connects your business operations with Reckon One, reducing double handling and helping your team work from one connected system.

CreataCRM complements Reckon One. It does not replace it. Reckon Hosted is a separate integration.

CreataCRM

CreataCRM + Reckon One – Better Together

Keep your Reckon One accounting system and extend it with CreataCRM's business management features.

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WHAT YOU GET

CreataCRM alongside Reckon One

Reckon One stays your accounting system. CreataCRM adds the customer, sales, job and inventory work around it.

CRM

Customers, contacts and suppliers

Import Reckon One customers, contacts and suppliers, then manage the relationship in CreataCRM.

SALES

Quotes, orders and invoices

Run the sale in CreataCRM. The invoice is what goes to Reckon One.

JOBS

Reckon One job management

Plan tasks and progress in CreataCRM, including on mobile, then invoice through Reckon One.

INVENTORY

Reckon One inventory integration

See imported items, quantities on hand, average cost, reorder points and low stock beside your sales work.

ASSEMBLY

Build stock in CreataCRM

Complete an assembly request and send the quantity change to Reckon One as a stock adjustment.

SYNC

Scheduled and manual sync

Background sync, a manual run when you need it, and settings for each Reckon One book.

HOW IT FITS

CreataCRM runs the work. Reckon One holds the books.

A Reckon One CRM integration keeps accounting where it already is. Most master data comes from Reckon One into CreataCRM. Sales invoices go the other way, from CreataCRM to Reckon One.

  • Customers, contacts and suppliers imported from Reckon One
  • Quotes and sales orders managed in CreataCRM
  • Invoices created in CreataCRM and sent to Reckon One
  • Imported Reckon One invoices and lines visible in CreataCRM
CreataCRM company record with Reckon One sales totals and item invoices

Company record with Reckon One sales and item invoices

CUSTOMERS

Customers, contacts and suppliers from Reckon One

Import customers from Reckon One into CreataCRM, along with contacts and suppliers. Linked records stay updated through synchronisation, so the team can work the relationship without re-keying the account.

  • Import customers from Reckon One into CreataCRM
  • Import contacts and suppliers
  • Keep linked records updated through synchronisation
  • Manage activities, follow-ups, opportunities and relationships in CreataCRM
  • View linked Reckon One invoice information
CreataCRM company view with contacts, opportunities, jobs and follow-ups

Company view in CreataCRM after the Reckon One customer is linked

SALES MANAGEMENT

Lead to invoice, then Reckon One

Reckon One sales order management starts in CreataCRM. Quotes and sales orders are CreataCRM sales workflows. They are not synchronised directly to Reckon One. The invoice created from that work is sent to Reckon One, and Reckon One handles the accounting side.

Lead Opportunity Quote Sales Order Invoice Reckon One
CreataCRM sale with a Reckon One invoice

Sale in CreataCRM with the invoice sent to Reckon One

In CreataCRM

Lead and opportunity management, quotes, and sales orders. Convert quotes to invoices, and convert sales orders to invoices, inside CreataCRM.

In Reckon One

Create the invoice in CreataCRM and send it to Reckon One. View imported Reckon One invoices and invoice lines back in CreataCRM.

Explore Sales CRM Quote to invoice
CONNECTED WORK

What CreataCRM sends to Reckon One

The sales invoice is the accounting document. Assembly stock is a separate quantity adjustment. Neither path replaces Reckon One.

CreataCRM

Lead Quote Sales Order Invoice

Reckon One

Accounting and invoicing

Inventory

CreataCRM Assembly Request Reckon One Stock Adjustment
JOBS

Reckon One job management in CreataCRM

Link customers, sales, quotes and jobs in CreataCRM. Tasks, staff assignments and job progress stay with the same customer record, and staff can open job details on a mobile device. When a supported CreataCRM workflow creates an invoice, that invoice can be sent to Reckon One.

  • Customers, sales, quotes and jobs linked in CreataCRM
  • Tasks, staff assignments and job progress
  • Job details on mobile devices
  • Invoices from supported CreataCRM workflows sent to Reckon One
CreataCRM task process board with job stages and assignments

Job progress in CreataCRM. Accounting stays in Reckon One.

PRODUCTS

Reckon One inventory integration

Import Reckon One products, services and inventory items into CreataCRM. Sales and operations can see stock information beside the quote, order or job.

  • Import Reckon One products and services
  • Import inventory items
  • Display stock quantities on hand
  • Show average costs and reorder points
  • Display low-stock indicators
  • View inventory information alongside sales operations
CreataCRM warehouse view with quantities on hand

Quantities on hand in CreataCRM from imported Reckon One items

PRODUCT ASSEMBLY

Build in CreataCRM. Adjust stock in Reckon One.

Define and manage product assemblies in CreataCRM. An Assembly Request builds the finished product, then CreataCRM sends a Reckon One stock adjustment: component quantities go down and the finished-product quantity goes up. Each assembly stays linked to that Reckon One stock adjustment.

Component Inventory Assembly Request Completed Product Reckon One Stock Adjustment

What is sent

Deduct the required component quantities in Reckon One and increase the finished-product quantity in Reckon One.

What is confirmed

Stock quantity adjustments through the Reckon One API have been created and tested. Inventory cost preservation and accounting valuation are not part of this confirmed result.

WHAT CONNECTS

Data direction for the Reckon One CRM integration

Each record type has its own direction.

Reckon One → CreataCRM

Customers

Imported from Reckon One and kept linked.

Reckon One → CreataCRM

Contacts

Imported from Reckon One and kept linked.

Reckon One → CreataCRM

Suppliers

Imported from Reckon One and kept linked.

Reckon One → CreataCRM

Items and inventory information

Products, services and inventory details imported for sales and warehouse teams.

CreataCRM → Reckon One

Sales invoices

Created in CreataCRM and sent to Reckon One for accounting.

Reckon One → CreataCRM

Invoice visibility

Imported Reckon One invoices and invoice lines can be viewed in CreataCRM.

CreataCRM → Reckon One

Assembly stock adjustments

Quantity changes from a completed assembly request.

Reckon One → CreataCRM

Tax rates and payment terms

Synchronised from Reckon One for use on CreataCRM documents.

SYNCHRONISATION

Scheduled sync, with a manual run when you need it

Synchronisation can run in the background and can also be started manually. Settings are per Reckon One book, and more than one book can be connected. Supported linked records can be created or updated from that sync.

  • Scheduled background synchronisation
  • Manual synchronisation when needed
  • Per-book synchronisation settings
  • Create and update supported linked records
  • Multiple Reckon One books
  • Tax rates and payment terms from Reckon One

Into CreataCRM

Customers, contacts, suppliers, items, inventory information, invoice visibility, tax rates and payment terms.

Into Reckon One

Sales invoices, and stock quantity adjustments from assembly requests.

CREATACRM PLATFORM

CRM, marketing and automation beside Reckon One

These are CreataCRM capabilities available on the same customer record. They are not information synchronised with Reckon One.

Leads and opportunities

Track the sale before an invoice exists in Reckon One.

Follow-ups and activities

Calls, notes and next steps stay on the CreataCRM customer.

Email and marketing

Campaigns and email tools use the CreataCRM contact, not a Reckon One mail sync.

Reports and dashboards

CreataCRM reporting on customers, sales and work in progress.

Tasks and automation

Task workflows and business automation configured in CreataCRM.

Mobile access

Customer and job detail on phone or tablet through CreataCRM Mobile.

Explore Marketing Explore Mobile

See CreataCRM with your Reckon One book

Book a personalised demonstration of the Reckon One CRM Australia setup — customers, quotes, sales orders, jobs, inventory and the invoice that Reckon One keeps.

Book a Demo Contact All integrations Reckon Hosted